Case Study

Omnitel Case Study: AI-Assisted ERP & CRM Integration with Odoo

Whizlancer

Project Overview

Omnitel, a growing enterprise, faced challenges managing its sales, procurement, inventory, and finance workflows due to fragmented systems. This siloed setup caused inefficiencies, delays, and missed opportunities.

Whizlancer was brought in to implement a unified ERP and CRM solution using Odoo — enhanced with AI-powered forecasting and AI-assisted automation — to streamline processes and drive smarter decision-making.

The Challenge

Omnitel’s business operations were slowed down by:

  • Disjointed systems across sales, procurement, and finance

  • Manual CRM processes that delayed customer follow-ups

  • Lack of predictive insights for inventory and demand planning

  • Inefficient reporting that hindered management visibility

To scale effectively, Omnitel needed an AI-driven ERP solution that brought every department under one system.

Our AI-Driven Solution

Whizlancer implemented a customized Odoo ERP system with AI at its core.

Key AI-Powered Features:

  • AI-Assisted Demand Forecasting
    Predictive analytics helped optimize inventory levels, reducing overstocking and shortages.

  • AI-Powered CRM Automation
    Intelligent workflows enabled faster lead nurturing, follow-ups, and customer engagement.

  • Integrated Finance & Procurement
    Secure Odoo modules unified accounting, purchasing, and sales processes.

  • Real-Time Dashboards
    Managers gained actionable insights into KPIs through AI-driven data visualization.

Results & Business Impact

  • Reduced inventory costs by preventing overstocking and stockouts

  • Accelerated sales cycles with AI-automated CRM tasks

  • Improved financial accuracy and transparency across departments

  • Faster decision-making thanks to AI-powered reporting and insights

Why Omnitel Stands Out

Omnitel’s transformation demonstrates how AI-assisted ERP systems can improve efficiency across business functions. By combining Odoo’s flexibility with AI-driven forecasting and automation, Omnitel achieved operational excellence at scale.

Key Takeaways

  • AI-driven ERP enhances efficiency and cost savings

  • AI-assisted CRM workflows improve customer experience

  • Integrated systems provide clear visibility across operations

Transform Your ERP with Whizlancer

Whizlancer builds AI-powered ERP and CRM solutions tailored to your business needs. Whether you’re scaling operations or improving efficiency, our AI-driven approach ensures measurable results.

👉 Request an ERP Consultation