Case Study

Twiva Case Study: AI-Driven Multi-Vendor E-Commerce Platform

Whizlancer

Project Overview

Twiva set out to create a multi-vendor e-commerce platform that could scale rapidly while offering secure payments and personalized shopping experiences. Unlike traditional marketplaces, Twiva wanted to deliver AI-powered personalization to improve conversions and AI-assisted fraud detection to ensure trust.

Whizlancer partnered with Twiva to design and launch a scalable, AI-driven e-commerce solution with features that empower both vendors and shoppers.

The Challenge

Building a successful marketplace required solving multiple challenges:

  • Personalization gaps that limited user engagement and product discovery

  • Security concerns around fraudulent transactions and vendor trust

  • Scalability issues in managing hundreds of vendors and thousands of products

  • Operational inefficiencies in inventory and order tracking

Twiva needed a platform that was not just an e-commerce website, but an AI-powered digital ecosystem.

Our AI-Driven Solution

Whizlancer engineered Twiva with a full-stack architecture using Laravel, Vue.js, MySQL, AWS, and Kotlin for mobile.

Key AI-Powered Features:

  • AI-Driven Product Recommendations
    Personalized shopping experiences powered by machine learning algorithms.

  • AI-Assisted Fraud Detection
    Real-time risk scoring and anomaly detection for secure transactions.

  • Scalable Vendor Management
    Onboarding automation, inventory tracking, and order fulfillment tools.

  • Cloud-Native Infrastructure
    AWS-backed scalability to support seasonal traffic spikes and vendor expansion.

By embedding AI at the core, Twiva became a platform that grows smarter as its marketplace scales.

Results & Business Impact

  • 30% increase in conversion rates due to personalized recommendations

  • Higher customer trust with secure, AI-assisted payment fraud prevention

  • Streamlined vendor onboarding, reducing operational overhead

  • Improved scalability, handling growth without performance loss

Why Twiva Stands Out

Twiva is more than a marketplace — it’s an AI-powered e-commerce ecosystem. By combining personalization, fraud detection, and scalability, it provides value to both vendors and shoppers, ensuring long-term growth.

Key Takeaways

  • AI-driven personalization improves customer engagement and sales

  • AI-assisted fraud prevention builds trust in transactions

  • Scalable infrastructure supports marketplace expansion

Build Your AI-Powered Marketplace with Whizlancer

Whizlancer builds AI-driven e-commerce platforms that are secure, scalable, and future-ready. If you’re looking to launch or upgrade your marketplace, we can help you succeed.

👉 Start Your Marketplace Project